SESSION AND REFUND POLICIES
Refund Policy
Choosing a coach should not be a hasty decision – it’s important to find a good fit. Making sure we’re a good match is important to me and will greatly benefit us both - which is why I offer a free consultation call. After this free consultation, one-time sessions are non-refundable. If you purchase a package, refunds are available to you only after the first session, should you decide you do not want to continue with the program. To receive this refund, you must notify me in writing within 24 hours after the first full session. Failure to do so will forfeit your opportunity for a refund. This policy only applies to the first purchased package. If a client purchases any subsequent packages, refunds are only available before the first scheduled meeting of the newest package.
Missed Session/Cancellation Policies
Every session is scheduled in advance. No shows, reschedule requests, or cancellations received without notice (at least 2 hours) will be charged full price for the missed session.
Choosing a coach should not be a hasty decision – it’s important to find a good fit. Making sure we’re a good match is important to me and will greatly benefit us both - which is why I offer a free consultation call. After this free consultation, one-time sessions are non-refundable. If you purchase a package, refunds are available to you only after the first session, should you decide you do not want to continue with the program. To receive this refund, you must notify me in writing within 24 hours after the first full session. Failure to do so will forfeit your opportunity for a refund. This policy only applies to the first purchased package. If a client purchases any subsequent packages, refunds are only available before the first scheduled meeting of the newest package.
Missed Session/Cancellation Policies
Every session is scheduled in advance. No shows, reschedule requests, or cancellations received without notice (at least 2 hours) will be charged full price for the missed session.